Shipping & Returns Policy

Shipping

We use Australia Post for all orders in Australia for and shipping is FREE over $69. In store pickup is also available as a service to Cairns locals.


For Cairns Areas please expect your parcel to arrive within 3-6 Business Days after dispatch
For other areas please expect your parcel to arrive within 6-12 Business Days after dispatch

All parcels require a signature on delivery. Please specify in the delivery instructions at the Checkout if you would like your parcel left in a safe place without a signature. If you are not at home and your parcel requires a signature, Australia Post will leave a calling card advising you to collect your parcel from your local post office. 

Returns Policy
  • Lulubelles offers returns for any reason within 30 days of purchase
  • Please note - An item for return must be still in its original condition/packaging, unworn and with tags included.
  • Unless faulty, we do not accept returns on any sales items or earrings.
  • Returned items will be eligible for online store credit only. As our stock is limited exchanges are not possible.
  • We will refund the cost of return postage only if an item is faulty or incorrect. To arrange a refund of your postage costs simply email your postage receipt & bank account details to admin@lulubelles.com.au 

How to make a Return

  •  Yay for local returns - if you are a local you can drop into our  store at 2/138 Collins Ave, Edge Hill. Please bring with you, your item and the completed returns form that was sent to you with your purchase.
  • Returns by post must include the completed form that was sent to you with your purchase.
  • Please consider sending your return with a tracking number as Lulubelles  will not be held liable for parcel loss.