We use Australia Post for all orders in Australia for and shipping is FREE over $69. In store pickup is also available as a service to Cairns locals.
For Cairns Areas please expect your parcel to arrive within 3-6 Business Days after dispatch
For other areas please expect your parcel to arrive within 6-12 Business Days after dispatch
All parcels require a signature on delivery. Please specify in the delivery instructions at the Checkout if you would like your parcel left in a safe place without a signature. If you are not at home and your parcel requires a signature, Australia Post will leave a calling card advising you to collect your parcel from your local post office.
- Lulubelles offers returns for any reason within 30 days of purchase
- Please note - An item for return must be still in its original condition/packaging, unworn and with tags included.
- Unless faulty, we do not accept returns on any sales items or earrings.
- Returned items will be eligible for online store credit only. As our stock is limited exchanges are not possible.
- We will refund the cost of return postage only if an item is faulty or incorrect. To arrange a refund of your postage costs simply email your postage receipt & bank account details to firstname.lastname@example.org
How to make a Return
- Yay for local returns - if you are a local you can drop into our store at 2/138 Collins Ave, Edge Hill. Please bring with you, your item and the completed returns form that was sent to you with your purchase.
- Returns by post must include the completed form that was sent to you with your purchase.
- Please consider sending your return with a tracking number as Lulubelles will not be held liable for parcel loss.